We accept all major credit cards, Apple Pay, and Google Pay. All transactions are secure and encrypted.
Mimir operates through the Shopify platform. This policy outlines our protocols regarding the collection, use, and protection of personal data when interacting with our digital interface or completing a purchase. By using our website, you consent to us placing cookies in your browser. We use cookies to keep track of what you put in your shopping cart and which products are presented, as well as to provide statistics that we use to make our website better for our users. Most modern browsers are set to accept cookies automatically, but you can choose to change the settings so that cookies are not accepted. We note that this will cause many websites to not function optimally.
Like most other websites, we collect information automatically and store it in log files on our servers. This is information such as IP addresses, the type of browser used on our pages, broadband providers (ISPs), operating systems, date and time of visit, as well as some data on navigation. We use the information we collect to analyze traffic on the website so that we can make our website better for you as a visitor. The information will only be used internally and by partners in analysis contexts. We never store information that can identify you personally for these analytical purposes.
DATA CONTROLLER MIMIR Via Abbondio Sangiorgio 18 20145 Milano (MI) Italy contact@mimir.com
PURPOSES OF PROCESSING MIMIR collects identity and contact data including name, shipping address, billing address, and email to facilitate order fulfillment and shipping logistics. Transaction data is processed securely through third-party providers. Technical data is utilized for fraud detection and to ensure the operational integrity of the digital interface. Information is shared exclusively with service providers (Shopify, logistics partners including our warehouse hub at Segloravägen 26, 504 64 Borås, payment gateways, and the Returbo portal) necessary for the execution of the sales contract.
KLAVIYO We send newsletters via Klaviyo only to customers who have given us permission to communicate with them via email. If you have received newsletters from us and no longer wish to receive them, you can unsubscribe by clicking on the unsubscribe link at the bottom of each newsletter or by sending us an email to contact@mimir.com. Even if you unsubscribe, your email address will still be stored in our customer register for order-related communication.
GOOGLE ANALYTICS Our primary analysis tool is Google Analytics. We use this to see where our users visit us from, how often they visit us, and where the traffic comes from. This can, for example, be whether our users visit us directly, have searched for a specific product on Google, or have seen our advertisement and clicked through to us.
YOUR RIGHTS Under GDPR/EEA regulations, users maintain the right to access, rectify, or request the erasure of personal data. Personal information is retained only for the duration required to satisfy legal, accounting, and reporting requirements. To exercise these rights, contact contact@mimir.com.
MIMIR S.R.L.
Via Abbondio Sangiorgio 18
20145 Milano Milan, Italy
MIMIR utilizes a tiered logistics network. Delivery times are based on official carrier transit tools and are calculated in business days from the date of dispatch.
POSTNORD / NORDICS & NORWAY Integrated regional service including digital customs for Norway. SWEDEN / 1 DAY DENMARK & FINLAND / 2–4 DAYS NORWAY / 3–5 DAYS
DHL FREIGHT / EUROPEAN UNION Standard road-freight utilizing the DHL Parcel Connect network. CENTRAL EU / 2–4 DAYS WESTERN & SOUTHERN EU / 4–6 DAYS EASTERN & PERIPHERAL EU / 5–7 DAYS
UPS STANDARD / EU-WIDE Day-definite scheduled delivery for routine shipments. ALL EU DESTINATIONS / 1–5 DAYS
ORDER LOGISTICS
PROCESSING Orders are processed Monday through Friday. Orders placed after 12:00 PM CET are handled the following business day.
TRACKING An automated shipping confirmation containing a direct tracking link is issued upon carrier pickup.
ZONES Service is exclusive to the 27 European Union Member States and Norway. We do not service the United Kingdom, Switzerland, or Liechtenstein to ensure a duty-free experience.
TRANSIT Delivery windows exclude weekends and public holidays. Estimates may vary based on seasonal volume or regional access restrictions.
Mimir offers the possibility to return or exchange items within 14 days of delivery. To initiate the process, please access our online return portal by entering your order number and email address to generate a pre-paid return label. All items must be returned in their original condition, unworn and unaltered, with all tags and packaging intact.
Once your return is received and undergoes quality inspection at our warehouse located at Segloravägen 26, 504 64 Borås, Sweden, a refund will be issued automatically to your original payment method. Please ensure the package is registered through the Returbo portal to track the status of your inspection and refund.
